Frequently Asked Questions

LLM Care service is an ICT platform and has been proven to improve the mental and physical well-being of elderly people and thus their quality of life. LLM Care Service consists of two main programs:


Physical Activity Program
Physical Activity Program is based on the webFitForAll software developed by the Medical Physics Laboratory of Aristotle University of Thessaloniki. WebFitForAll is an ICT platform that includes the physical activity required to maintain their physical condition and well-being through the use of an innovative, low-cost platform.
Mental Exercise Program
Mental Exercise Program is based on BrainHQ, a specialized mental training software, considered as a state-of-the-art product in the United States. This program accelerates and sharpens acoustic and visual processing and leads to an overall improvement of thinking, concentration, and memory skills.

Yes, the two programs of physical activity and mental exercise are also provided separately, upon your request.

You can get LLM Care service easily and simply by filling in the special contact form. If you need help, you can contact the appropriate department via phone or email.


The program is structured to follow a complete body workout. If you can’t do the exercise, e.g. motor problem, you can skip over it.

No, the results of each exercise are saved throughout the program.

The program is available in 5 languages. Greek, English, French, German and Spanish.

You need to have some basic fitness equipment, like 1kg dumbbells for women and 2kg dumbbells for men and a mini bike. Also, devices likewise pressure and pulse meter are required.

The program has 4 scaling difficulty levels.

The program is set to last about 30 minutes.

The suggested duration for the individual training program is 8-10 weeks and includes 3- 5 sessions per week. If you want to change the practice frequency, please contact us.

To make sure your motion detection device is working properly, you can follow the steps below:

1. Select the device icon shown at the top right on the webFitForAll page.

2. Then stand in front of the motion detection devise about 2 meters.

3. When the blue figure appears in the window, click on it to turn red and be activated.

4. When more than 1 figure appears in the window, make sure you select the figure that corresponds to the person doing the physical exercise.


BrainHQ offers you two basic ways of mental exercising, the Personal Trainer and the Exercises.

The Personal Trainer is the most popular way of practicing on BrainHQ and is especially recommended for new users. Each time you start a session, the Personal Trainer takes into account your record – every exercise you have done, what you are doing well, what you are not doing so well – and then selects exercises for you. In this way, the Personal Trainer is adapted to the days and weeks, giving you a personalized training program.

The Personal Trainer will gradually cover every exercise at BrainHQ. However, if you are interested in strengthening specific skills (eg, improving road behavior) you can ask the Personal Trainer to focus on the appropriate set of exercises. Through the “Focus” feature, the Personal Trainer will be customized to provide you with all the relevant exercises.

The stars you earn by completing a level on BrainHQ show how your score relates to the score of other users at the same level. The five stars indicate that your score was one of the best! BrainHQ records and uses these stars in several ways: i) in the sessions with the Personal Trainer, the stars you earn at each level of an exercise are summed up. Gaining 10 stars after repeated repetitions, the exercise is completed and you move on to the next. ii) When practicing individual exercises, BrainHQ records your best performance in each set, and then, at each stage you earn medals based on the number of stars you earn in the set.

From the BrainHQ homepage, select the Progress tab at the top of the screen. This tab contains useful information on the progress you are making with BrainHQ:

– BrainHQ Diary: The diary helps you check the frequency and duration of your exercise.

– Earned Stars: This field summarizes the number of stars you have earned in each exercise category (eg, Attention, Memory, Speed) and in which set you have earned the most stars.

– Completed Levels: This field summarizes the total number of levels you have completed in each exercise class and in which sets you have completed most levels.

– BrainAQ: The BrainAQ indicator highlights the overall benefits you get from practicing on BrainHQ. When you are a new user, your score is 0. As you complete and improve your performance levels, the BrainAQ score increases. Conversely, if your performance in a set decreases or you stop exercising, the BrainAQ index will decline, as the brain needs regular training to keep fit. Therefore, the BrainAQ indicator is a good way to track your individual progress with a reference to your start in BrainHQ.

– Percentage: Percentage shows your performance compared to other BrainHQ users who belong to the same age group as you. Specifically, your percentage score roughly corresponds to the percentage of people in the same group with whom you perform similar or better. The score increases by completing new sets and improving your performance on them. Therefore, the rate is a useful indicator if you are interested in keeping track of your rankings against other BrainHQ users.

Most of the exercises allow you to use keyboard shortcuts instead of clicking with your mouse. If there are two answer buttons, you can reply using the left or right arrow button.

The suggested training duration of the Mental exercise is 30 minutes per day for three sessions per week.

Click on “Sign in” at the top right of the screen, and then click on “Set new password”.

Right-click on the exercise and select “Settings” from the pop-up menu. Go to the first tab and check the box next to “Enable Hardware Acceleration.” Click close and refresh the page.

Click on the links to view the terms and conditions and privacy policy.

© 2014 – 2021 Aristotle University of Thessaloniki

Medical Physics Laboratory, Faculty of Health Services, School of Medicine

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